Orders are typically delivered within 5-10 business days, but we promise it will be worth the wait! If you're in a rush, upgrade to our expedited shipping option for even faster delivery.
No, there are no additional charges for domestic shipping. We believe in being upfront about our prices, so what you see is what you pay.
Yes, you will receive a tracking number once your order has been shipped. You'll be able to track your package's journey from our warehouse to your doorstep.
Delivery times vary depending on the destination country, but typically take 7-14 business days. But trust us, it will be worth the wait.
Yes, there may be additional charges for international shipping, such as customs fees or duties. These charges vary by country and we recommend checking with your local customs office for more information. We'll do our part and get your order to the border, but it's up to your government to get it to you.
Yes, you will receive a tracking number once your order has been shipped. It may not be as accurate as domestic shipping tracking, but you'll still be able to see when it leaves our warehouse and when it's on its way to you.
RETURNS AND EXCHANGES
We accept returns within 30 days of purchase for a full refund or exchange. We want you to be completely satisfied with your purchase, so if for any reason you're not happy with it, send it back!
Please contact our customer service team (support@shopskinnyconfidential) for instructions on initiating a return or exchange. They're friendly and helpful, promise!
Yes, we do not accept returns or exchanges on used or opened items. We can't resell used products, so we can't accept them as returns.
We offer a 1 year warranty on all our tools and accessories. We stand behind our products and want you to be happy with your purchase.
Please contact our customer service team (support@shopskinnyconfidential) for instructions on initiating a warranty claim. They'll guide you through the process and make it as painless as possible.
If you receive a defective product, please contact our customer service team (support@shopskinnyconfidential) as soon as possible to initiate a warranty claim. We'll make it right, we promise!
We accept all major credit cards, PayPal and other forms of e-payment. We want to make the checkout process as easy as possible for you!
Absolutely! We use SSL encryption to protect your personal and payment information. You can shop with confidence knowing that your information is secure.
Yes, guest checkout is available for customers who want to make a purchase without registering. No need to create an account if you don't want to, just check out as a guest and you're good to go!