FAQ

🤍 Restore skin’s natural moisture barrier
🤍 Replenishes hydration, helping prevent moisture loss while protecting skin
🤍 Helps reduce the appearance of fine lines and wrinkles

🤍 Pomegranate Seed Oil: rich in Vitamin C and antioxidants.
🤍 Raspberry Seed Oil: Rubus Idaeus (Raspberry) Seed Oil - Contains one of the highest antioxidant, and phytosterols contents, of any of the vegetable or fruit oils. Effectively moisturizes and improves skin elasticity, reduces wrinkles, dryness and skin lines. It contains a significant amount of Vitamin A.
🤍 Blueberry Seed Oil: Vaccinium Corymbosum (Blueberry) Seed Oil - Very powerful antioxidant. Helps improve the skin’s hydration, elasticity, smoothness and density.
🤍 Menthol– Gives soothing and cooling sensation to the skin.

The Ice Queen Face Oil contains a small amount of an essential oil blend that gives the oil a natural, pleasant light scent that does not smell cloying, sweet or off-putting. This blend is all-natural and does not contain synthetic ingredients - ensuring that this product is synthetic fragrance-free.

The blend contains:
🤍 Citrus Medica Limonum (Lemon) Peel Oil
🤍 Citrus Aurantium Bergamia Peel Oil
🤍 Zingiber Officinale (Ginger) Root Oil
🤍 Ferula Galbaniflua (Galbanum) Resin Oil
🤍 Cistus Ladaniferus Oil Ocimum Basilicum (Basil) Oil
🤍 Salvia Sclarea (Clary) Oil
🤍 Artemisia Vulgaris Oi l
🤍 Juniperus Communis Fruit Oil
🤍 Thuja Occidentalis Leaf Oil
🤍 Vetiveria Zizanoides Root Oil
🤍 Litsea Cubeba Fruit Oil
🤍 Tagetes Minuta Flower Oil
🤍 Lavandula Angustifolia (Lavender) Oil
🤍 Thymus Vulgaris (Thyme) Flower/Leaf Oil
🤍 Pogostemon Cablin (Patchouli) Oil
🤍 Prunus Amygdalus Dulcis (Sweet Almond) Oil

🤍 Parabens
🤍 Phthalates
🤍 Formaldehydes 
🤍 Formaldehyde-releasers
🤍 Oxybenzone 
🤍 Coal tar
🤍 Hydroquinone
🤍 Triclosan


 In addition, it is also:
🤍 Vegan
🤍 Cruelty-free
🤍 Synthetic Fragrance Free

After cleansing, apply three to four drops of the face oil onto your hands.  Rub your hands together and press the oil into your skin.  In the morning, use your Hot Mess Ice Roller to help your skin absorb your Face Oil more easily.

Additional tip:

Add one drop of the Face Oil to your foundation for a lighter, dewier look.

Our face oil does not contain pure coconut oil but does include a blend of Coconut Alkens and Coco-caprylate/Captate which are derived from coconut oil; the difference is that these ingredients have gone through the process of refinement that changes its composition from just pure coconut oil. The blend of these two coconut-derived ingredients have been tested for comedogenicity by a third-party and have been found to be non-comedogenic.

We understand that each skin is unique, and recommend doing a patch test prior to using any new skincare product, to check whether your skin has any sensitivities prior to making the product a staple in your regimen.

While our product has been tested to ensure safety, we always recommend that you consult with your doctor first and perform a patch test prior to using any cosmetic product. 

🤍 Unlike other ice rollers (made with plastic wrapped around gel or with stainless steel), this roller is made with solid aluminum, which helps keep it icy cold longer.  
🤍 The handle is made with silicone for a more comfortable - but sturdy-  feel.
🤍 Hot Mess is designed to be 20-30% bigger than any other ice rollers in the market - from the size of the ice roller to the length of the handle.
🤍 Has a fingerprint placement guide, for better grip.

The tool weighs in at over half a pound (9.9oz to be exact!).  When getting professional facial manipulation, you have a pair of strong hands working over your face.  The way to emulate that technique at home is with a tool that is large in terms of size and has weight to it, to help dig into muscles and tissue with minimal effort.

Full dimensions:
Length: 7 11/16”
Width (ice roller only): 3 ½”
Weight: 9.9 oz

Most metals retain cold much better than other materials like plastic and polyurethane because they’re good thermal conductors. We chose aluminum as it’s a cleaner metal that does not rust while being lightweight compared to other metals like stainless steel.

Also some of the other ice rollers on the market have a thin aluminum or stainless band around a hollow plastic roller, while the roller in the Hot Mess Ice Roller is solid aluminum - because of this denser use of aluminum, it helps hold the cold for much longer. 

Solid aluminum is safe to use on your skin. As an extra safety precaution, we had our product independently tested for Skin Toxicity. Results confirmed that this is safe for use and highly unlikely to cause skin irritation.

From our experience, placing your Hot Mess ice roller in the freezer for at least one hour results in long-lasting cold to the aluminum roller.

🤍 Place your clean ice roller in the freezer for at least 15 minutes in order to get the aluminum roller icy cold.  Before each use, roll on your wrist around 8 times, to ensure it’s not too cold on your face.

🤍 Roll up on your face to help reduce puffiness, helping boost circulation by bringing blood to the skin surface - helping restore radiance. 
 
🤍 Roll down your neck to help drain toxins away.
 
🤍 Have minor neck and shoulder pain or tension? Use the ice roller to help alleviate minor discomforts.
 
🤍 To help ensure your Ice Roller is ready for use at any time, keep it in your freezer whenever not in use. 

No, but they do complement each other! Rolling the Hot Mess Ice Roller after applying your Ice Queen Face Oil helps further support its absorption.

The Hot Mess Ice Roller gets really cold, so  be sure to avoid having water on your ice roller before you place it inside the freezer as the water will turn into dry ice.

Before each use, roll on your wrist around 8 times, to ensure it’s not too cold on your face.  

To clean your Hot Mess Ice Roller, use a washcloth with lukewarm water and add a little soap. 

Please allow 1-2 days to process all orders, in addition to the shipping time indicated at checkout. This includes expedited shipping options, which still require an additional 1-2 day processing window. At this time, postal carriers are experiencing a high volume of shipments. Within the US- Please allow up 7-10 business days to receive your order after it is shipped. Outside of the US- please allow up to 30 days from shipment for delivery.

Orders are fulfilled 9am-5pm Eastern Standard time, once your order is fulfilled, we no longer have the ability to make any changes to your order, this includes: change of address or cancellation. If you wish to make a change to your order after it is fulfilled, your order will need to be processed as a return.

We accept all major credit cards, PayPal, and Apple Pay. Whichever way works best for you, we’re down.

Of course! simply enter your BFFs info at checkout 🤍

Wherever you are in the world. we currently ship globally, with additional shipping charges based on location indicated at checkout.

Excited to get your hands on the latest Skinny? To check the status of your order, just check the tracking information provided in your confirmation email.

You can contact us by email support@shopskinnyconfidential.com
Or by mail:
The Skinny Confidential Att: Lauryn Bosstick
3112 Windsor Rd #530
Austin, Tx 78703

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unopened or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@shopskinnyconfidential.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at support@shopskinnyconfidential.com.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Hi there! We’re always looking to partner, connect and grow the TSC community! Please reach out to marketing@theskinnyconfidential.com